In order to continuously improve product quality and service levels, Yueda Plastics implements a regular follow - up system. The after - sales team will actively contact customers within a specific time period after the product is delivered for use. Through means such as telephone, email or on - site visits, they will understand the usage situation of the edge - banding strips, customer satisfaction, and whether there are new needs or suggestions. During the follow - up process, carefully record the problems and opinions fed back by customers and promptly feedback them to relevant departments for analysis and improvement. For reasonable suggestions put forward by customers, actively adopt them and implement them in product research and development and production to continuously optimize products and services.
Yueda Plastics conducts strict quality tracking for each batch of edge - banding strip products. From raw material procurement, production processing, finished product inspection, product leaving the factory to the entire process of customer use, all - round monitoring and recording are carried out. Through advanced quality inspection equipment and strict inspection procedures, various performance indicators of the products are tested to ensure that the products meet high - quality standards. Once potential quality hazards are found during the quality tracking process, an emergency response plan will be immediately activated, and the relevant batches of products will be recalled, tested and processed to protect the rights and interests of customers and the company's brand reputation.
